Test Name
|
Test Time
|
Description
|
Customer Service
|
15 Minutes
|
Questions covering such topics such as dealing with angry and waiting customers, customer and company errors, reading body language and effective sales techniques.
|
Employee Teamwork
|
10 Minutes
|
Questions covering the ability to work cooperatively with other employees and administrators.
|
Inventory Coding
|
2 Minutes
|
Questions covering the ability to perform standard inventory coding.
|
Inventory Sorting
|
1 Minute
|
Questions covering the ability to perform standard inventory sorting.
|
Learning Products
|
20 Minutes
|
Questions covering the ability to learn new product features, prices and selling points.
|
Retail Maths
|
15 Minutes
|
Questions covering the ability to perform basic maths related to retail sales.
|
Retail Reading
|
15 Minutes
|
Questions covering the ability to read and comprehend retail literature.
|
Sales & Promotion
|
15 Minutes
|
Questions covering such topics such as sales and promotion techniques.
|
Store Security
|
15 Minutes
|
Questions covering such topics such as shoplifting and inventory loss prevention.
|