Test Name
|
Test Time
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Description
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Telephone Message Taking
|
20 Minutes
|
Examinees see a telephone message displayed briefly and are asked 5 questions relating to the message.
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Telephone Skills
|
20 Minutes
|
This test contains questions relating to basic telephone techniques, manners, judgment and discretion as well as message taking.
|
Filing - Names
|
4 Minutes
|
Examinees must select the correct location for filing documents based on names and companies.
|
Filing - Numbers
|
4 Minutes
|
Examinees must select the correct location for filing documents based on dates and numbers.
|
Filing - Standard
|
4 Minutes
|
Examinees must select the correct location for filing documents based on dates, numbers, names, companies.
|
Typing - Medical
|
3 Minutes
|
Tests typing speed and error rate while copying a text specific to medical environments.
|
Letter Setup - Alternative Block
|
10 Minutes
|
Examinees are asked to set up a standard letter in the alternative block format.
|
Letter Setup - Standard Block
|
10 minutes
|
Examinees are asked to set up a standard letter in the standard block format.
|
Letter Setup - Semi Block
|
10 Minutes
|
Examinees are asked to set up a standard letter in the semi-block format.
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Checking - Names
|
3 Minutes
|
Examinees are asked to compare 2 sets of names and mark if they match or not.
|
Checking - Numbers
|
3 Minutes
|
Examinees are asked to compare 2 sets of numbers and mark if they match or not.
|
Checking - Standard
|
3 Minutes
|
Examinees are asked to compare 2 sets of dates, addresses, names, phrases and mark if they match or not.
|
Coding - Letters
|
3 Minutes
|
Examinees are asked to select the correct abbreviation from a list of names, colors, departments, cities and chemicals.
|
Coding - Numbers
|
3 Minutes
|
Examinees are asked to select the correct button on a telephone from a list of extensions, area codes, country codes and departments
|
Coding - Standard
|
3 Minutes
|
Examinees are asked to select the correct abbreviation from a list of extensions, departments, names, colors, cities and chemicals.
|
Receptionist Skills
|
35 Minutes
|
Questions relating to receptionist such as recognising names and faces, taking messages and forwarding calls
|
Secretarial Skills
|
30 Minutes
|
Questions relating to secretary such as recognising names and faces, taking messages, and using judgment and discretion.
|
Office Manager Skills
|
20 Minutes
|
Questions relating to managing staff, measuring employee performance and productivity, and recommending raises and promotions.
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