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Test Name
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Test Time
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Description
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Telephone Message Taking
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20 Minutes
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Examinees see a telephone message displayed briefly and are asked 5 questions relating to the message.
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Telephone Skills
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20 Minutes
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This test contains questions relating to basic telephone techniques, manners, judgment and discretion as well as message taking.
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Filing - Names
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4 Minutes
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Examinees must select the correct location for filing documents based on names and companies.
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Filing - Numbers
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4 Minutes
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Examinees must select the correct location for filing documents based on dates and numbers.
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Filing - Standard
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4 Minutes
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Examinees must select the correct location for filing documents based on dates, numbers, names, companies.
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Typing - Medical
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3 Minutes
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Tests typing speed and error rate while copying a text specific to medical environments.
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Letter Setup - Alternative Block
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10 Minutes
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Examinees are asked to set up a standard letter in the alternative block format.
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Letter Setup - Standard Block
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10 minutes
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Examinees are asked to set up a standard letter in the standard block format.
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Letter Setup - Semi Block
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10 Minutes
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Examinees are asked to set up a standard letter in the semi-block format.
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Checking - Names
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3 Minutes
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Examinees are asked to compare 2 sets of names and mark if they match or not.
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Checking - Numbers
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3 Minutes
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Examinees are asked to compare 2 sets of numbers and mark if they match or not.
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Checking - Standard
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3 Minutes
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Examinees are asked to compare 2 sets of dates, addresses, names, phrases and mark if they match or not.
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Coding - Letters
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3 Minutes
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Examinees are asked to select the correct abbreviation from a list of names, colors, departments, cities and chemicals.
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Coding - Numbers
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3 Minutes
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Examinees are asked to select the correct button on a telephone from a list of extensions, area codes, country codes and departments
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Coding - Standard
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3 Minutes
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Examinees are asked to select the correct abbreviation from a list of extensions, departments, names, colors, cities and chemicals.
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Receptionist Skills
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35 Minutes
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Questions relating to receptionist such as recognising names and faces, taking messages and forwarding calls
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Secretarial Skills
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30 Minutes
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Questions relating to secretary such as recognising names and faces, taking messages, and using judgment and discretion.
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Office Manager Skills
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20 Minutes
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Questions relating to managing staff, measuring employee performance and productivity, and recommending raises and promotions.
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